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Education and Learning Management Systems

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Current Opportunities

We seek to build a team dedicated to improving teaching and learning. To Apply: Please send resume, cover letter, and contact information for three professional references to wrichards@ecredonline.com

eCRED does not discriminate on the basis of race, sex, religion, color, national or ethnic origin, sexual orientation, age, disability, or military services in its policies, or in the admission of, access to, treatment, or employment in its programs, services, or activities.

We are currently looking for customer-focused people with Salesforce Marketing Cloud experience to be part of our growing Salesforce team. If you are bright, driven, enjoy working with the latest technology, and have the right blend of business acumen, technically savvy, and customer-facing skills, then this opportunity is for you. A Salesforce Marketing Cloud associate participates in the design, configuration, enhancement, and maintenance of client applications associated with Salesforce Marketing Cloud. Must be able to interface directly with customers to identify user requirements, assess available technologies, recommend solution options, assess design and objectives for the assigned project phases, and recommend strategies and tactics to achieve business needs. Below are some examples of duties – they tend to vary by project.


- Perform hands-on solution design, prototyping, and proofs-of-concept, as required in support of current and new projects

- Work on all phases of a project: requirements capture, development, testing, production support, etc.

- Assist in estimating scope for development efforts

- Communicate with stakeholders regarding status

- Participate in business and technical meetings

- Provide timely status updates to project leadership

- Identify and mitigate risks in process and technology

- Support architectural and development guidelines and best practices


Qualifications


- Experience with Salesforce Marketing Cloud administration

- Experience in hands-on design, prototyping, development, configurations, testing, and other implementation activities

- Evidence of technical background, analytical, and problem-solving skills

- Experience in delivering the full software development life cycle with the Force.com platform

- Experience in troubleshooting skills with the ability to analyze and resolve difficult problems quickly

- Experience with managing and troubleshoot user accounts

- Evidence in effectively communicating technical concepts to other technical staff members as well as non-technical members of the organization

- Experience with providing customer service and problem troubleshooting

- Demonstrated knowledge of Salesforce security model, including the role hierarchy, user accounts, and sharing settings

- Demonstrated knowledge with managing users, business units, permissions, and settings within Salesforce Marketing Cloud

- Evidence of a Salesforce Marketing Cloud Email Specialist Certification


PREFERRED


- Bachelor’s degree in Management Information Systems, Computer Science, Software Engineering, or related IT discipline